Shipping policy
HOW MUCH DOES SHIPPING COST?
Shipping costs are calculated based on your delivery destination and order details. To view the exact shipping cost for your order, simply add your favorite pieces to your cart and proceed to checkout. Once you enter your shipping address, the available shipping options and costs will be displayed before you complete your purchase.
WHERE DO WE DELIVER?
Kavellea offers worldwide shipping. Delivery availability and shipping options may vary depending on your destination.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Please allow 5–7 business days for your order to be carefully prepared and processed before shipment.
Once your order has been shipped, standard delivery typically takes approximately 9–14 business days.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, holidays, or other circumstances outside our control.
CAN MY ORDER BE SHIPPED TO MULTIPLE ADDRESSES?
We’re unable to ship a single order to multiple addresses.
If you would like to send jewelry to different addresses, please place a separate order for each shipping destination.
DO YOU SHIP TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes. We can ship orders to PO Boxes and Military APO/FPO addresses.
Please make sure your complete and accurate shipping information is provided at checkout to help avoid delivery delays.
ORDER TRACKING
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information, when available.
Please allow some time for tracking information to update after your package has been handed over to the carrier.